4 WAYS A WASTE & RECYCLING APP CAN BENEFIT A COUNCIL AND ITS RESIDENTS

Waste collection, disposal and recycling are complex services for councils to manage. There are many moving parts to consider, including the management and coordination of collection teams, their vehicles and the routes they travel, as well as all of the complexities that come with dealing with the public.

Having a dispose app to help with waste management could significantly improve the efficiency and effectiveness of the council’s service delivery to residents. Let us review 4 ways our waste and recycling app can benefit both the residents and the council’s ability to serve them.

 1) Eliminate Paper Waste 

While most processes in the private and public sectors have gone online over the past twenty years, many of them are still unfortunately paper-based. Many council processes and procedures still require filling out forms and submitting paper documents to get things done, leading to a lot of wasted paper. The use of an intelligent app for waste management can eliminate paper waste and make the whole department more environmentally friendly. 

2) Reduce Inefficiencies 

Cumbersome document management systems, which require the processing and filing of forms and submissions that sometimes get lost in the shuffle, can be eliminated by using a smart app that can automate much of that and reduce the incidence of human error. Not only is it more reliable, but it also ensures that things are done faster and without the delay normally required for staff to process paperwork. 

3) Improve Customer Service 

By ensuring that things move faster and more efficiently through the use of an intelligent waste management app, a council can ensure that residents receive better service. Better service delivery means that customer satisfaction is sure to go up, as residents will no longer have to endure queues or deal with the drudgery of filling out forms and waiting for them to be processed. 

It also eliminates the need for telephone calls and waiting in call centre queues to have waste-related matters attended to. With an app, residents’ concerns can be processed instantly for a much faster turnaround, which is sure to make them happier. 

4) Amplify Recycling Activity 

By making access to information regarding recycling locations and pick-up times more readily available through an integrated app, residents are in a much better position to engage in recycling activities. In many cases, recycling does not take place because residents are ill-informed. 

In addition to practical information on times and places, illuminating information on recycling dos and don’ts can also be easily disseminated among the public using the app so that recycling can be done more effectively.

At Impact Apps, our ingenious dispose app can be customised to suit the needs of any council, ensuring that waste management is handled more smoothly than ever before. Contact us today to find out more!