Livingstone introduced its app initially to make collection day and other service information easy to access. Stage 2 saw them add digital waste vouchers, a cost saving move away from printing and posting vouchers.
The digitisation of their vouchers and waste service information has been a huge success, offering significant cost savings and efficiency gains.
App features include:
"The App is "onhand" and always accessible for our residents to find out what item goes where - doesn't matter what day and time it is, it is available! No waiting to ring up Council's Customer Service team for information - it is right at your finger tips."
Leanne Randall, Livingstone Shire Council
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